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| Conditions of Use |
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User has 7 days after receipt of the merchandise for a refund of the same, according to current Spanish legislation (Law of Retail Trade). After this period, the buyer assumes that any deficiency in the product purchased will be the responsibility of the manufacturer and should be addressed to it for any unforeseeable or problems that have arisen in relation to the product purchased, to use its biannual warranty.
refunds will be allowed to retain original seal intact and original packaging and any other items incorporating the goods at the time of delivery. The buyer will be responsible for the postage for the return if you have not agreed at the time of payment the additional security that IbericShop offers at the time of purchase. The payment of the cost of such refund shall be borne by the buyer shall pay or be paid directly to the carrier at the time of collection item.
Rates expressed here are without VAT tax be added to the subtotal of purchases according to the type that makes a Spanish law at the time of purchase by the user / a; amount to be charged on the outcome of the operation, when the user or users you have completed all purchases, the end result.
Rates established herein shall always bear a surcharge on transportation, the price depends on the weight, displacement and volume of products purchased, and depending on whether the regional rate (Castellón, Alicante, Valencia), Nacional (All Spain, Balearic and Canary Islands) or European (countries outside the EC) or International, and the user or users will always know before making the final payment for the products purchased.
The user or client should know that you can always know the status of their orders and track your packages, with the assurance of having a leader in the freight market as Valfar Express and DHL International Operator . And besides, you can do it in real time, simply by calling 902885459, interest in your product.
Purchases over 300 € (VAT not included), take the free transportation fee for this request in national territory (into Spain) and, therefore, assume no cost for this concept at the time of the transaction. Any return of a transfer made by the user in respect of a specific procurement that involves costs of the bank manager to do the same, shall be charged to the users account that he / she performed this recovery.
If the buyer decides to pay for the item or items on delivery, you must add a 4% management fee for this service, the final price of your goods (not shown in the explanatory added product prices Shop, of course). Ibericshop
Reserves the right to change prices of products without prior notice due to changes in pricing of both manufacturers and wholesalers, as they sometimes act this way and without notice, so it is impossible to meet a price that it no longer offers its distributors and the case with certain promotions PROMOS called the showcase of products that may vary without notice, so already mentioned. While IbericShop if it detects that the product purchased has been discontinued or simply no longer exists in the market, guarantees have an article, product or promotion similar to that requested or purchase a number of possibilities to have the buyer that time, and all this, you are notified by email to make the decision that suits you.
Likewise, the client must know that the offers are valid while supplies last and, on occasion, can be that the picture accompanying the article varies in relation to the final product issues with the manufacturer or the wholesaler (especially on issues related to colors of articles or products on display).
The customer should know that you can pay your purchase with total security or by bank transfer or by credit card, bearing in mind that if you made through the first option or transfer, the goods will be delivered between 2 to 5 business days after making that payment, whereas if it chooses the second option or refund your purchase by credit card receive your product between 10 and 12 days, counting from the time the bank, and this is important, the bank confirm that is successful entry and it has been authenticated by the issuer and, therefore, is not a fraudulent transaction.
In the case of bank transfer, the days of delivery also start counting the time in which the receiving bank ibericshop.com informed that income has in mind, ever. Still, in this case, bank transfer to the account referenced by ibericshop, the buyer can choose to send an email with proof of such payment, with the intention of reducing the waiting time in receiving your order, which is not is reason enough to start the shipping process, at least, that is a compelling reason that can speed delivery.
In any case, ibericshop.com reserves the right to cancel those purchase transactions made by the user through the virtual pos understands they can be fraudulent if there is a probable indication of this, without further explanation or obligations by ibericshop.com than the cancellation and subsequent refund of that money, an issue that occurs automatically at that time, no more claims to be made by the user who made the transaction.
Similarly, if the client chooses the method of payment on delivery should send an email to ibericshop@ibericshop.com indicating the product reference, units and delivery address and must pay the final result (with the aforementioned charge 4%) the carrier, just at the time of delivery, why the buyer should specify in your email,"the day and time" which can be expected at home, so it fits snugly the delivery. And, also indicates the existence of a relative or neighbor in the same building, yard or portal, the carrier may leave the goods at the address specified by the buyer, without further delay or delays in the final delivery and trial or attempt.
TOTAL PROTECTION GUARANTEE (GPT):
For your peace of mind you IbericShop includes Total Protection Guarantee in the amount of your order, which is not mandatory but strongly recommended.
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By paying this additional TOTAL at the time of purchase, it extends the term IbericShop legal claim for damage in transit 24 hours to 10 days.
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Furthermore, with this total security, transport costs which are caused by changes or product returns, as specified at the beginning of conditioning during the first seven days, shall be borne by IbericShop.
Total Protection Guarantee is only € 5 charge per order, the customer can accept or decline option at the time of payment of their products (not mandatory but strongly recommended, as already indicated .) This warranty optional, voluntary or client allows the user to forget about possible contingencies, such as transportation costs to the proper return of your product, provided it occurs within the legal timeframe and the conditions described above.
In any case, returned goods will be accepted directly by the customer, always being IbericShop in charge of organizing the collection of the product to be returned as long as it has this optional warranty. IbericShop reserves on all returns the right not to refund the price of the goods if the conditions of return set forth in our Terms and Conditions. |
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